What the?????

When I was in Sydney for my Nanna’s funeral in early October I drove through a tollway without paying. The rental car didn’t have an electronic tag, and there were no cash booths. I had three days to phone up and pay the toll and I didn’t get to do that until a week later. I was told that it was too late, I’d have to wait for the notice to go to the car rental company, come back to Roam (the owner of the Tollway) and I’d have an extra $10 administration fee to pay. Ok, I should have rung up earlier. I can live with that…

Last week I received the notice, and paid the fee of $16.29 over the internet. The due date on it was 4 December. So being that I paid it on 22 November, no problem right????

Today (30 November) I received a Final Notice to pay! “As you have not yet paid yada yada yada…” What?????? Note above, the due date on the original notice was 4 December!

So I ring them up. They can’t find my payment, and the girl I’m talking to says “The due dates really aren’t important, we need to find your payment.” Well hello!!!! It’s important to me!!! Ok, they both are. They’re going to investigate and get back to me about the payment. And then I’ll figure out how I intend to complain about the overlapping notices. Grrrrrrr……